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Help!

Something has happened to my mouse, and I don't know how to fix this. I think Ivy may have pushed some buttons or something when I wasn't looking.

I can no longer right click. I'll usually right click a link and chose 'Open in new tab', only the option box won't pop up at all. Also, my left click only works on the IE page - for clicked on 'Start' (which worked) and tried to go to the Control Panel to see if I could fiddle with the mouse settings, and I keep clicking on the control panel and it won't open. Nothing, whether I try right or left clicking.

Even the little bar at the top, with File, Edit, View, Favorites, Tools, Help...I try to click on them and I get a weird 'boink' sound and it won't click.

I can click on Search & Favorites in the tool bar, but it opens up as a blank white scree. 

I don't know what to do! And this is my mom's puter, too, so I'm in trouble if I can't fix the thing. Please help if you have any clue!

Edit: Interestingly, my options on choosing my userpic, setting my mood, screening comments, and f-locking this are missing. Is this just me, then, and my crazy computer woes?

Comments

( 28 comments — Leave a comment )
tru2myart
Jan. 26th, 2007 08:48 pm (UTC)
Is it the type of mouse that has a ball in it? You may want to try taking the ball out and wiping it off with a damp cloth and wiping the inside of the ball hole. Sometimes they get dusty and they won't work properly.
ahavah
Jan. 26th, 2007 08:52 pm (UTC)
I tried that, but it won't look. Thanks anyway!
deadlybuzz
Jan. 26th, 2007 08:50 pm (UTC)
mkay.. reinstall your mouse driver.
if that doesnt work, try a system restore?

Sounds like it could be your computer but I'm not sure.

ahavah
Jan. 26th, 2007 08:52 pm (UTC)
mkay...I have no clue how to do either of those. *blush*
deadlybuzz
Jan. 26th, 2007 09:03 pm (UTC)
right.

ok try going to control panel
then going to mouse
then to 'hardware' tab
then click properties

This will give you info about the driver etc. check if it says 'this is working properly' or not. You can click the troubleshooting guide, update the driver or just leave that and try system restore.
maybe just maybe it's the mouse. Do you have another on-hand you could test? (my god Im a nerd cus I have 3 in the house right now and only 1 computer)


System restore is another option. It sets the computer to an earlier point in time (but any files you made or changed will be fine - don worry)
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/systemrestore.mspx

Now if that DIDN'T work then it's prolly your mouse and not the computer.


ahavah
Jan. 26th, 2007 09:08 pm (UTC)
Well I can't open my control panel, so the first option is out. I don't have another mouse here, but I do at my house. I'll bring one and see. I hope she hasn't caught a virus.

I'll try that link above. Had to wait til I responded to click on it. ;) Hopefully it's something I can do without having to click on the puter. :(
ahavah
Jan. 26th, 2007 09:10 pm (UTC)
fie. Looks like I can't do any of that either. :( Thanks for your help, though! It might be a good thing to do anyway, once I figure out how to make some mouse start working.
deliriousgal
Jan. 26th, 2007 08:53 pm (UTC)
If it's your computer: You won't be able to tab-select things. Try clicking the tab button and selecting highlighted things. If that works like you have a mouse then it's the mouse that has the problem and not the computer. If it won't do anything then it's the computer and a reboot may see it right again. Otherwise, yer screwed.

If it's your mouse and it's your clicker then you may have outclicked your clicker. I normally toss things into the freezer (electronic) to see if that'll get them working (It works about 40% of the time, once with a mouse and twice with a mobile phone - never with a laptops parts) if that doesn't work then... umm... get a new mousie since the problem could be from the clicker to the wirey-bitties.

That ^ is my undereducated guess, but I'm not a computer techie.
deliriousgal
Jan. 26th, 2007 08:54 pm (UTC)
err... you don't click the tab button... you press it.
ahavah
Jan. 26th, 2007 09:06 pm (UTC)
I'm not sure I get what you mean. When I press tab, it just hops along all the links. That's how I was able to move the cursor to post this. I can click the reply buttons, as long as I'm not trying to right click for a new page, but I can't click anything else - in IE OR on the computer/desktop/IMs, etc. I'll try rebooting, although I was afraid to turn it off if I didn't fix it first. I can't even get the 'Turn off computer' option to click. I'll have to unplug it.
deliriousgal
Jan. 26th, 2007 09:17 pm (UTC)
If your computer is already broken, rebooting won't do it any more harm.

If you're on a PC, you may have to start loving keyboard commands for a while unless it "fixes itself"

Press the WINDOWS key and arrow your way to the control pannel. If that doesn't work you can tab your way all through your computer and use ENTER as your mouseclick. That way you can re-install your mouse drivers as instructed above. Not sure how to do it in a Mac or other Operating system, though since I'm addicted to PC Windows XP/98
ahavah
Jan. 31st, 2007 04:25 pm (UTC)
Thanks for the help! It seemed to be working fine after I rebooted it, but I'm going to save you guys' emails for reference, just in case. Glad to know about the windows key way to get to the control panel ... I am such a loser. :P
deadlybuzz
Jan. 27th, 2007 10:17 am (UTC)
You put meese in the freezer?! You monster! ;)
deliriousgal
Jan. 27th, 2007 03:16 pm (UTC)
Only if hitting doesn't make you work. The freezer is the last straw, consider yourself warned!
jenny_evergreen
Jan. 26th, 2007 09:50 pm (UTC)
I had something like this happen once, and it turned out there was some program or window open that just wasn't cooperating. Try ctrl/alt/delete and look at the open applications and close anything that you don't know should be open. (Try this only if restarting the computer doesn't work.)
If neither thing works, try turning the computer off, unplugging the mouse, then plugging it back in, then restarting the computer. If all else fails, go out and get a new mouse, plug that in, and see if the old mouse is just dead.
ahavah
Jan. 31st, 2007 04:27 pm (UTC)
Thanks! Yeah, I was perplexed because the ctrl/alt/del move wasn't working. I ended up just having to unplug it and reboot, but then it seemed to work fine. *whew* I was nervous about not being able to shut it down, though.
deadlybuzz
Jan. 27th, 2007 10:18 am (UTC)
Have you tried a restart? and and *hugs*. Sorry this isn't working. If it helps, it's been wrecking my head too.
ahavah
Jan. 31st, 2007 04:30 pm (UTC)
Oh, you're such a doll! I'm so grateful for all your help, but don't go out of your way on my account. I ended up having to just unplug the thing and restart it. I was nervous because it was my mom's computer. :P It worked fine after all that. But thank you for your help!
deadlybuzz
Jan. 31st, 2007 09:31 pm (UTC)
>_<

You mean.. you didn't try to.. restart..



*has a bit of a cry at how simple it was*
ahavah
Feb. 1st, 2007 12:15 am (UTC)
Now now now...I was running late and in the middle of something, and I didn't have the time to lose it and wait for the whole thing to reboot. But the lack of mouse was also holding me up. I was able to finish, but could only save it as a draft, but it worked for me. :P I unplugged it and ran out the door, but mom said it worked fine when she got on.
kajmal
Feb. 3rd, 2007 06:45 am (UTC)
Rebooting is Windows' magic button. If you have a problem, reboot. If it's still there after you reboot, you might have an actual problem. :)

When your mouse dies and you don't need to save any work, the best way to shut down your computer is ctrl-alt-del, then use the arrow keys to go to "shut down computer" then reboot. There's also the 'windows' key, then use arrow keys to select "shut down".
kajmal
Feb. 3rd, 2007 06:49 am (UTC)
Oops! I didn't realize you had so many messages already. Sorry to be redundant.

Oh btw; I'm TC, simplydorei's husband. Howdy. :-D
ahavah
Feb. 3rd, 2007 03:47 pm (UTC)
Howdy, sir, and good to meet you! I hope you found something decent in my little corner of the interwebs. Most the good stuff is locked, but you're welcome to come aboard if you like. I like you already. :-D

Thank you for the help, and certainly don't apologize for chiming in. I hate when I get a lot of feedback that doesn't solve the problem, but it gets skipped because there's so many answers. LOL Especially since the same thing happened to me again the other day. The ctr/alt/del thing just would not come up for me, and I couldn't get the windows button to work anymore either. I don't know what's up, except maybe it's a problem with IE. I had to just unplug it, but it sucks when I can't save what I was doing. My mom just downloaded Firefox, though, so I'm going to try that next time and see if it helps any.

PS: I took a peeksie at your profile, and I don't often get an excuse to use my Bruce icon, so this is just for you. :)
kajmal
Feb. 3rd, 2007 08:40 pm (UTC)
Yay Bruce! He's totally my hero as well.

Did you upgrade to IE 7? That program is a piece. If you did, uninstall it. It makes your system very unstable. One of the first things you should try to do is uninstall all the programs you're not using. Second, clean your registry. There are many free programs available for doing that. Lastly, defragment your hard drive, and not with windows' crappy software. I have an excellent program called diskeeper if you want it. And yes, using Firefox or Opera will make your computer crash much less.

(gah.. i posted this comment to your original post instead of your reply. just woke up n kinda groggy. :)
ahavah
Mar. 1st, 2007 12:40 am (UTC)
Hi again! I've finally got a new ISP and I'm back online at my house again. I'm using a local provider, MAIN, and I've just downloaded Firefox to use because my IE has something wonky with it. Anyway, my computer is running very slowly now, and I hope it's not just my provider - I expected better being able to switch away from evil Netzero. So I wanted to do all the things you suggested, cleaning my registry and defragmenting and all that. Mark had sent me instructions on how to do that and I can't find where. lol Could you give me some links or something that could help me figure out how to clean it up? I was be so appreciative! Thanks in advance. :)
kajmal
Mar. 1st, 2007 04:17 am (UTC)
Do you have broadband? If so, you can test your connection speed at dslreports' speed test.

As for registry cleaners, people seem to like CCleaner, but look around on download.com (make sure the license type is 'free') if you're not sure. As far as defrag utilities, I've been using Diskeeper, which I can put up on the int0rweb for you if you want. It's big for just a defragger, like 25 megs.. but it works very well. Lemme know if you want it.
ahavah
Mar. 3rd, 2007 07:56 pm (UTC)
I'm not even sure what broadband is. I have dial-up, and that's about all I know.

I have the CCleaner that the Geek Squad left on my computer. Don't have the disk, though. I was going to try to run it, but it came up with all this stuff checked and asked me to confirm whatever - but I didn't know what all the checked things were and I was afraid to mess with it. LOL
kajmal
Mar. 3rd, 2007 07:59 pm (UTC)
Broadband is when you tie a band around a broad. It's fun!

Use the CCleaner, but make sure you have all the stuff you dont want to lose backed up in case you fuxx0r your registry. It needs to be done tho.. else your computer will spend half it's time looking for shit that isn't there.
( 28 comments — Leave a comment )

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